Surely Connie had relayed the message to him.
This meant that messages were actually relayed in real time and not through timed updates.
That's where it gets the name "cell phones." These "cells" are usually based on a series of cell phone towers and the phone calls (and wireless data) are relayed over the network.
This option means that the information about the incident can be relayed to the company quickly for processing.
All commentary is relayed in a style that is simply trying too hard to say something that should be difficult to hear, but instead comes off as trite, childish and angst-ridden.