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A national body should be better resourced to co-ordinate activity and provide advice to businesses, both large and small.
A properly resourced call center and much better website (which is becoming increasingly interactive) were also set up in early 2000.
Specialist agencies are usually multidisciplinary and are resourced to offer specialist treatment and referral.
However, West Lothian Council advised that the system should be resourced to the point where nine month time limits can be reduced.