I had the immense pleasure of attending a seminar with master Jeff Bolt.
If there are specific issues or keys to customer service you feel need to be dealt with, you may want to consider hiring a skill training company which will work with you to devise a seminar that will meet your company's needs.
You can attend a life changing seminar in the morning and spend your afternoon enjoying five-star dining, swimming, getting pampered at the ship's spa or working out at a state-of-the-art fitness center.
On August 30th, the conference will include a one day seminar on mobile game technology, featuring speakers from leading mobile developers, publishers, handset manufacturers and carriers.
A seminar on how to give great customer service will provide suggestions on how to slow down a little and take the time to make sure that you understand what your customer wants.